Why use DCSL?
"We take great pride in the quality of service we offer.
We will listen to your concerns, understand the challenges you face and provide the right IT solution for your business."
Duane Godwin, Technical Director
Solutions
At DCSL, we supply, install and maintain networked systems and web applications that move your business forward.
We undertake software development, deliver Internet services, and supply, install and maintain your entire IT infrastructure. In short, we produce IT solutions to benefit the business objectives of companies like yours.
We use hardware and software from leading manufacturers, together with our own strict development standards, plus the creativity that only comes from wide experience and constantly-updated expertise, to deliver systems that make a difference.
But, more than this:
- We can build the new application that you had thought impossible;
- We can project manage the IT dimension of your office move, so that your systems are ready for business well before you are;
- We can automate many of the manual processes, which, at present, increase the cost, delay and error in your system;
- We can link your remote workers and decision-makers in the most convenient way possible, utilising the latest technology;
- If it can be done with Information Technology, we will do it.
Over the last ten years, DCSL has built up an unrivalled reputation as an IT provider of unique expertise, imagination and response.
Expert
We are experts at what we do. We have a deep understanding of the Information Technology industry and the Internet. We pride ourselves on putting together leading products in new ways to give our customers true competitive advantage in their fields.
Creative
A serviced office search company wanted the ability to look for premises according to their proximity to a particular London Underground station. We invented a radial searching technique for them.
Disciplined
We develop applications and design systems to strict standards which dictate the internal architecture of what we deliver, including such core aspects as software elements, installation, data placement, naming, version control, virus and other protection, and housekeeping.
Cost-effective
Expertise can cost, but because our expertise includes the imagination to re-use standard application components in superficially disparate systems, that expertise saves our customers development time and cost. We have modest overheads, and work within the budgets of our clients.
Fast
A firm of accountants walked out of their old offices on Friday night, and we walked in. By Monday morning, we had installed and networked new hardware in their new offices, reloaded their 100,000 documents, configured their email, accounting and other systems, and thoroughly tested everything. They experienced no downtime whatsoever.
Safe
DCSL uses Redbus Interhouse to host our customers’ applications and web-sites. Redbus servers have clean power supply, failsafe redundancy, are firewalled, mirrored and backed-up, to provide as near 100% availability as can be achieved.
Service-orientated
Customers can log support calls with us by phone, fax or email. The system automatically confirms receipt of the request and texts our senior engineer, who assigns the work. Every move and call is logged, and everyone is kept informed. On completion, the customer is emailed with full details of the action taken.
An unrivalled expertise: our team of long-serving professionals has met many challenges. Their depth and breadth of knowledge will deliver a system or an application that will solve your business needs and give you real competitive edge.
Creative, but disciplined: strict standards govern everything we do, and this ensures your system’s availability and performance, but we also take an imaginative approach to build a system that goes beyond what you had thought possible.
Unique, but cost-effective: our skill at reusing application functionality, and our low overheads, mean that we can deliver solutions well within the budgets of our small to medium-sized clients.
A personal response: we build our systems and develop our applications to last; we add in the ability to service them remotely; but we are also always available - to deal personally with any problem that may arise.
