To deliver the new service, Apomatix first needed to design its flagship security auditing platform. The software needed to be able to adapt in an ever-changing market, and flexible enough to meet the challenges of both large and small companies, while being highly secure and robust.
As a new start-up, Apomatix had limited technical capabilities and a finite budget to spend on development. It went through an extensive selection process to find a suitable partner. “Because this was a security product/service, we required a strict set of checks,” says co-founder and chief executive officer Vartan Sarkissian.
Apomatix shortlisted and then chose bespoke development firm DCSL GuideSmiths, which fielded a dedicated team comprising a project manager, several developers, a user-experience designer and quality assurance specialists.
“We were impressed not only by DCSL GuideSmiths’ approach, capabilities and understanding of cybersecurity, but also their flexibility to work with our needs and requirements,” Mr Sarkissian says.
We were impressed not only by DCSL GuideSmiths’ approach, capabilities and understanding of cybersecurity, but also their flexibility to work with our needs and requirements.
“We received a few recommendations, but DCSL GuideSmiths stood out because of its values and ability to communicate and handle projects. Everything was done in house, which was very important to us, especially as we were building a security solution.” Crucially, DCSL GuideSmiths also had the relevant ISO 27001 security certification as a business, which set it apart from the other contenders.
Everything was done in house, which was very important to us, especially as we were building a security solution.
Another plus point was the level of senior involvement from DCSL GuideSmiths. “We didn’t feel we were just another customer to them,” Mr Sarkissian notes.
DCSL GuideSmiths helped Apomatix create its delivery platform from scratch, using an Agile development process and the latest technologies – including the ASP.NET MVC 5 web application framework.
“We had our own ideas and designs, but DCSL GuideSmiths helped prototype the solution starting with a blank canvas,” Mr Sarkissian notes. “They brought extremely valuable insights to the table, in addition to exceptional technical expertise.”
They brought extremely valuable insights to the table, in addition to exceptional technical expertise.
Within just three months, Apomatix was able to launch its cybersecurity SaaS product, and conduct valuable soft sales and market tests. The flexibility of the platform allowed Apomatix to strike at the heart of the issues its prospective customers are facing with cybersecurity, with an appealing solution and professional service from day one.
“Once the software was delivered, our clients went live on the platform within a week. They were very happy with the results.” Mr Sarkissian says. “In terms of productivity, this is the highest possible positive feedback I could give.”
“Delivering a SaaS platform that resolves embedded market issues, in a completely different way to traditional approaches, required vision,” Mr Sarkissian says. “It required an appreciation of business, an understanding of human nature and behaviour, and an ability to think outside the box – as well as implementation speed and common sense.”
DCSL GuideSmiths’ development team also brought deep ‘knowhow’ plus a lot of patience to its work with the internal team on mapping and designing the Apomatix platform, he adds.
As confirmation of its satisfaction with DCSL GuideSmiths’ work, Apomatix recently ranked the project 5 out of 5 across every category in a recent customer review – from the quality of work and DCSL GuideSmiths’ ability to adapt to changing requirements, to value for money.
“They have been an invaluable part of our process in launching our cybersecurity platform – i.e. the core of our new business,” Mr Sarkissian concludes. “DCSL GuideSmiths enabled me to do my job, sell my product and serve our customers. We recommend them very highly.”
DCSL GuideSmiths enabled me to do my job, sell my product and serve our customers. We recommend them very highly.