Costa Express machines are state-of-the-art self-serve coffee bars, powered by Internet of Things (IoT) technology.

Costa Express approached DCSL GuideSmiths to provide expert technical staff for Costa Coffee’s development team, through their team augmentation service. “We chose DCSL GuideSmiths because of the quality of the relationship. We found we could talk exactly about what we needed and get responses geared towards those needs.” explains Eric Plue, Head of Software Engineering at Costa Express, “Throughout the years, as needs have emerged, I’ve found that I am able to get on the phone and speak with them about our needs for engineering talent and they’ve been able to deliver every time.”.

They’ve been essential in meeting our team augmentation needs, and overall they’ve been a great company to work with.

Eric Plue, Head of Software Engineering, Costa Express

With the help of DCSL GuideSmiths, Costa Express was able to add technical expertise to its agile development team as and when they needed to, overcoming their tech hiring challenges so that they could focus on delivering great coffee and a great customer experience through their self-serve machines. “We’ve been able to collaborate on both short-term and mid-term projects, and once they’re complete, they immediately start to prove a return on investment”, Eric says.