Software for Government and The Public Sector

Digital transformation within public sector and government services can improve the way you interact with your customers, the public and your users, and increase efficiency and deliver essential cost savings to your organisation.

We have over 25 years’ experience of working in partnership with the government and the public sector on a range of digital projects. With project delivery from our UK-based and Nearshore development centres, the #1 UK Software Development Company ranking by Clutch, combined with our agile approach to software development and our high standard of quality, we are the preferred choice for many public sector organisations.

We are proud to be accredited as an official Crown Commercial Service supplier on the UK Government’s G-Cloud framework, as well as the Digital Outcomes & Specialists framework. We work with a broad range of public sector clients and have experience of working to GDS (Government Digital Service) standards. We hold ISO 9001:2015 certification, as well as ISO 27001: 2013 information security certification and Cyber Essentials Plus certification, for our commitment to providing high-quality and secure software to our clients.

Our Services

With our expertise in bespoke software development, we can deliver robust solutions to fit your complex and demanding requirements. We will support you every step of the way, from initial planning and strategy, to development and deployment of the solution, as well as providing ongoing support following the launch of your system. Alternatively, DCSL GuideSmiths can assist at different stages of the process where existing work has already taken place.

Here is just a small selection of services that we have to offer here at DCSL GuideSmiths:

Web Application Development

Mobile App Development

Bespoke CRM & ERP Systems

Customer Portal Software

Examples of our work with the Government and Public Sector

MHRA

DCSL GuideSmiths is a trusted delivery partner for the Medicines and Healthcare products Regulatory Agency (MHRA). A recent project to automate study reporting & payment calculations at MHRA’s Clinical Practice Research Datalink (CPRD) was completed in July 2020.The Clinical Practice Research Datalink (CPRD), a centre of the Medicines and Healthcare products Regulatory Agency (MHRA) provides real-world data research services, supporting public health and clinical studies. After a process of requirements discovery, the work went through a formal tender with a clear set of criteria. As well as the right technical capabilities, CPRD was looking for a software partner with proven experience of government/healthcare-related development work, and familiarity with Government Digital Services (GDS) guidelines. These covered the look and feel and user-friendliness of the resulting system, and the approach to software development itself.

DCSL GuideSmiths were selected in the interview process as being well qualified and having relevant experience. As well as meeting CPRD’s technical specifications, they quickly developed a good working relationship and a shared understanding of what needed to be done. “We were impressed – they were professional, competent, flexible in nature and worked in an agile manner, and were familiar with GDS guidelines” said the Applications Delivery Manager.

Read the full case study

We were impressed – they were professional, competent, flexible in nature and worked in an agile manner, and were familiar with GDS guidelines Read more.

Confidential, Applications Delivery Manager, MHRA

National Health Service

DCSL GuideSmiths has a long and trusted relationship with the NHS, following being commissioned to build a system called Qpoint.Partnership Pathology Services (PPS) is a joint clinical directorate of the Royal Surrey County Hospital NHS Trust and Frimley Health NHS Foundation Trust. PPS provides a comprehensive pathology service to in-patients and out-patients on both sites, to General Practitioners within three Primary Care Trusts, to Community Hospitals and to the private sector.

Among its services, PPS provides an External Quality Assessment Scheme, known as Qpoint, to leading international manufacturers of blood glucose meters. This scheme contributes to the Quality Assurance of critical blood glucose monitoring results, which are essential to the management of diabetes.

DCSL GuideSmiths developed a database that uses a complex scoring algorithm to measure the reliability of blood glucose testing by comparing results across thousands of members and analysing this data across different datasets over time. Due to regulatory and logistical issues within the hospital, a traditional ‘client-server’ solution was not a viable option. A solution built using the latest cloud web technologies was deemed far more suitable, allowing for sophisticated and very secure remote access of the system. Now in its third iteration, DCSL GuideSmiths and the NHS have a continued relationship as a result of this project, and we have gone on to work on many other NHS projects.