Simpler Booking. Smoother Event Entry.

One Beyond helped Forever Living Products replace manual ticket fulfilment with a bespoke online purchasing and QR-code ticketing system, reducing administration and enabling distributors to book right up until an event.

At a glance

Instant Tickets

Distributors received their electronic tickets and payment confirmation immediately after purchasing.

Extended Sales

Online ticket delivery removed the need to close bookings three days before each event.

Mobile Check-In

Staff scanned QR codes using smartphones to register attendees on arrival.

Connected Systems

Daily distributor database feeds and payment integration supported accurate information and streamlined purchasing.

Full Ownership

FLP retained the intellectual property, enabling it to adapt and reuse the software without licence fees.

"It was important to us to retain the intellectual property. This made us feel much more at ease and means we can maximise our investment."

About Forever Living Products (FLP)

Forever Living Products (FLP) is an international business specialising in wellness and beauty products made from aloe vera plant extract. Its distributor-led model brings products to customers through individuals selling within their personal networks. At the time of the project, FLP supported around 40,000 distributors across the UK and Ireland. Regular company events and training sessions help this community connect, discover new products and develop their sales skills, making events an important part of the business.

The Challenge

FLP’s existing ticketing system was only partly automated, requiring staff to print tickets, fill envelopes and post them to attendees. For larger events, stationery and postage alone cost around £2,000 each, alongside substantial administrative work. Postal delivery also forced ticket sales to close three days before an event, limiting opportunities for last-minute bookings. FLP needed a more efficient, professional purchasing and check-in experience that could integrate with its distributor database and payment system while keeping costs manageable and preserving ownership of the software.

Our Solution

One Beyond developed a bespoke online ticketing and order processing system using Microsoft ASP.NET and SQL Server. Electronic tickets linked QR codes to purchasing and administration records, allowing staff to register arrivals using smartphones and a free scanning app. We integrated daily feeds from FLP’s IBM AS/400 distributor database and connected Sage Pay payment processing. Through rapid prototyping and regular collaboration, we delivered the system in time for the planned event calendar. FLP retained full intellectual property rights and subsequently extended the technology to Ireland.